Service Guide
A
Adapter
Available upon request at the reception.
Allergy-Friendly Beds
Our beds are equipped with allergy-friendly mattresses, duvets, and pillows.
Availability
We are always available at +43 5476 94111.
Doctor
Med Serfaus, Dorfbahnstraße 79, 6534 Serfaus.
B
Baby Equipment
Available upon request at the reception.
Bathrobe
Provided on your bed.
Blanket
Available upon request at the reception.
Bank/ATM
Volksbank is located across the street.
Bed Linen Change
We are happy to change your bed linen upon request.
Breakfast
Daily from 8:00 to 10:00 AM in the small bistro.
Bus/Train
Find the current timetables at this link.
C
Card Payment
We accept Mastercard, Visa, debit cards, and V-Pay.
Check-In and Check-Out
Check-In from 4:00 PM
Check-Out by 10:00 AM
Cleaning
Your apartment is cleaned daily between 10:00 AM and 12:00 PM. If you do not wish this, please hang the “Do Not Disturb” sign on your door.
Currency Exchange
At the Volksbank across the street.
D
Dogs
Pets are not allowed.
“Do Not Disturb”
Please hang the sign on the outside of your room door.
Drinking Water
The entire house is supplied with excellent Serfaus mountain spring water of the highest drinking water quality.
E
Electricity
AC, 230 volts, 50 hertz.
Emergency Numbers
Fire Department: 122
Police: 133
Ambulance: 144
Escape Plan
Please follow the “Fire Safety Instructions” on your door.
Extension Cord
Available upon request at the reception.
F
Fire Emergency
Please follow the fire safety instructions provided on your door.
Fire Extinguisher
A fire extinguisher is located on each floor. The location is indicated on the “Fire Safety Instructions” information sheet.
First Aid
Emergency: 144
Fire Department: 122
Police: 133
Fire Department
Phone: 122
G
Garage
A total of 6 garage spaces are available.
Gas Station
The nearest gas station is in Ried (OMV). You can charge your electric vehicle at the entrance to the town.
H
Hair Dryer
Available in your bathroom.
Towels
Towels placed on the floor will be changed by us.
Slippers
Available in your wardrobe.
Hot Drinks
Coffee is available in your room’s kitchen.
Hotel Bar
Our bistro is open daily from 3:30 PM to 10:00 PM (closed on Tuesdays).
Hotel Review
We look forward to your feedback at https://boutique-apart.at/sommergewinnspiel/.
I
Iron/Ironing Board
Available upon request at the reception.
Ironing Service
Available upon request at the reception.
Internet
Use the “Boutique Apart Serfaus” Wi-Fi with the password “iloveserfaus” for free.
L
Linen Change
Your bed linen is changed every third day by our housekeeping service. If you do not wish this, please inform the reception.
Loungers
Available on your terrace (Apartment Furgler) or in your garden (Apartment Schilti).
Luggage Service
We are happy to assist you with your luggage to your room.
Luggage Storage
Available upon request at the reception.
M
Minibar
Various drinks await you in your private wine bar. Prices are indicated.
Multimedia Player
Use your smart TV as a multimedia device.
P
Pharmacy
Med Serfaus, Dorfbahnstraße 79, 6534 Serfaus.
Photocopier
Available upon request at the reception.
Pillow Selection
All our pillows are allergy-friendly. Two firmness levels are available upon request.
Printing Services
Available upon request at the reception.
R
Restaurant
Our bistro is open daily from 3:30 PM to 10:00 PM (closed on Tuesdays).
Reception
Our reception is available at +43 5476 94111.
S
Safe
Available in your apartment.
Sewing Kit
Available in your bathroom.
Shoe Shine Service
The shoe shine machine is located on the ground floor.
Slippers
Available in your wardrobe.
Sports Equipment Rental
We are happy to connect you with a local provider.
T
Table Reservation
You can reserve a table in the small bistro with our service staff or at the reception.
Tourist Tax
The local tax in Serfaus-Fiss-Ladis is currently € 2.60 per person per night and is not included in our prices. Starting November 1, 2024, the local tax will be € 3.70 per person per night and is not included in our prices.
Travel Information
Please contact the reception for assistance.
TV Program
Access the current TV program using the “Guide” button on the remote.
U
Umbrellas
Available in your wardrobe.
W
Wake-Up Service
Available upon request at the reception.
For all other questions and concerns, we are happy to assist you by phone or at the reception. We wish you a pleasant stay and a relaxing holiday!